You must be at least 18 years old to order from us. If you are under 18 you require parental consent. In any dispute The Orange Penguin Pte Ltd always follows the Consumer Complaints Board recommendations.
Delivery of your purchase is within 2-15 working days to the address you entered – pending on your shipping method. We strive to deliver as soon as possible to the customer.
All our prices include applicable government taxes and service charges. Shipping is included unless otherwise stated or express delivery is requested. No other taxes or charges are charged.
You can easily and safely pay by credit or debit card through our suppliers Paypal or Stripe. Paypal and Stripe reserve the right, in individual cases, to refuse the payment and review the client’s credit worthiness.
Error in publishing
We reserve the right to make price adjustments (for example due to changes in prices from our suppliers, currency fluctuations), changes in inventories and availability, technical errors in the webshop, browser or server.
If the supplied goods are incorrect or damaged, you can make a complaint. Contact us as soon as possible, no later than 7 days after the goods have received. Contact customer service at firstname.lastname@example.org about how to proceed.
In case of dispute, we follow the Consumer Complaints Board recommendations.
We reserve the right to end the sale and remove the goods from the offered range. We reserve the right for price and clerical errors and no compensation will be offered if restaurants close during the book’s validity period.
If you would like to contact us in relation to the above information – please contact us via email@example.com.
Last update of this page: 1 August 2018